Terms of Service
These Terms of Service ("Terms") govern your use of Klikko, the app-building platform available at klikko.app and its related apps and services (the "Service"). The Service is provided by Net Studio, Petrovaradinska 5, 10000 Zagreb, Croatia ("Klikko", "we", "us"). By creating an account, starting a trial or purchasing a plan, you agree to these Terms.
1. The Service
Klikko lets you build, manage and publish mobile apps using ready-made modules (such as e-commerce, booking, loyalty, push notifications, forms and custom pages), convert an existing website into an app, and publish apps to Google Play, the Apple App Store or as a Progressive Web App (PWA). Available modules and limits depend on your plan.
2. Accounts
You must provide accurate information and be at least 18 years old (or the age of majority where you live) to use the Service. You are responsible for keeping your login credentials secure and for all activity under your account.
3. Free trial
We may offer a free trial (currently 15 days) without requiring a payment card. At the end of the trial, your access ends unless you choose a paid plan. We may change or end trial offers at any time and may limit trials to one per person or business.
4. Plans, billing and cancellation
- Paid plans are billed monthly or yearly in advance, depending on the billing period you choose, in US dollars, through our payment processor (Stripe). Prices are shown on our pricing page.
- Each plan includes the modules and the maximum number of apps shown on the pricing page: Starter and Pro include 1 app, Agency up to 10 apps and Agency+ up to 30 apps. If you need more, you can upgrade or contact us.
- Subscriptions renew automatically until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period and you keep access until then.
- Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial billing periods.
- We may change prices with at least 30 days' notice. Changes apply from your next billing period.
- Applicable taxes may be added to your charges.
5. Publishing to app stores and Launch Setup
Publishing to Google Play or the Apple App Store requires your own developer accounts with Google and/or Apple and is subject to their terms, fees and review processes. We do not control, and are not responsible for, app store approval times, rejections or removals.
If you purchase the optional Launch Setup service, we configure your app (modules, branding and push notifications) and prepare and submit it to the app stores on your behalf, using the content and developer accounts you provide. Launch Setup is a one-time service; once work has started it is non-refundable except where required by law.
6. Your content and your apps
You keep ownership of the content, branding, data and materials you add to your apps ("Your Content"). You grant us a limited licence to host, process and display Your Content solely to operate the Service. You are responsible for Your Content and for your apps, including their compliance with applicable laws (such as consumer protection, privacy and e-commerce rules) and with app store policies. Where your apps collect personal data from your own customers, you act as the data controller and we process that data on your behalf.
7. Acceptable use
You agree not to use the Service to:
- break any law or infringe anyone's rights, including intellectual property rights;
- distribute malware, spam or unsolicited push notifications;
- publish illegal, fraudulent, hateful, sexually explicit or harmful content;
- attempt to access other users' accounts or data, or disrupt or reverse-engineer the Service.
We may suspend or remove apps or accounts that violate these rules.
8. White-label and resale
Where your plan includes white-label features (Agency and Agency+), you may build apps for your own clients under your own brand. You remain responsible to us for those apps and for your clients' compliance with these Terms.
9. Our intellectual property
The Service, including its software, design, modules and the Klikko brand, belongs to us or our licensors. These Terms do not give you any rights to it except the right to use the Service as described here.
10. Availability and changes
We aim to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. We may update, add or remove features. If we make a change that materially reduces your plan, we will give you reasonable notice.
11. Disclaimer and limitation of liability
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, lost profits or lost data, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.
12. Termination
You may stop using the Service at any time. We may suspend or terminate your account if you breach these Terms or fail to pay. After termination, your apps may stop working and we may delete Your Content after a reasonable period.
13. Governing law
These Terms are governed by the laws of the Republic of Croatia. Disputes will be handled by the competent courts in Zagreb, unless mandatory consumer protection law where you live gives you the right to bring proceedings elsewhere.
14. Changes to these Terms
We may update these Terms from time to time. We will post the new version on this page and, for material changes, notify you by email. Continuing to use the Service after changes take effect means you accept them.
15. Contact
Net Studio
Petrovaradinska 5, 10000 Zagreb, Croatia
Email: [email protected]